今天无意中在这儿找到了去年八月UXweek中的一些视频入口，其中还有Donald Norman大师，他在UX Week 2008中提到了几点:

1. “Know your users” – it’s still the most fundamental principle of design
2. The importance of terminology. He prefers the term people not users.
3. The essence of experience design is people’s memory. Every interaction contains good and bad, but it’s the final impression that matters.
4.There is a huge need for UX professionals to consider their audience: not the user, but clients and businesses. He advocates that we should “learn to speak the language of business,” including using numbers to sell our ideas.

应该都看得懂。“了解你用户依然是设计的基本原则”，“专业人士不是用户”，“体验是一个整体的感觉(臭鱼说这里是心智模型)”，”用商业的语言推销自己的方案”。很经典吧，看Norman的视频也是比较好玩，大师是相当的幽默。视频比较慢，各位点一下播放，等一段时间再看吧。

这个地址右侧也有很多，有几个哥们讲的也不错。http://vimeo.com/2963837

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